Introduction
Welcome to Mihilas Ceylon Pvt Ltd (“we,” “our,” “us”). By accessing or using our website (https://www.mihilas.lk) and services, you agree to comply with the following Terms and Conditions. Please read them carefully. If you do not agree, you may not use our services.
Products and Services
Product Information:
- We offer organic and bio products, including packed food items, spices, and bio foods.
- Product descriptions, images, and specifications are provided for informational purposes. While we strive for accuracy, we do not guarantee the completeness of product details.
Availability:
- Products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
Orders and Payments
Placing Orders:
- Orders can be placed via our website. You must provide accurate and complete information during the checkout process.
Payments:
- We accept payments through cash on delivery (COD) and secure online payment methods. By using online payment options, you agree to the terms of our payment providers.
Order Confirmation:
- An order confirmation will be sent to your registered email address. This confirmation does not guarantee acceptance of the order, which may be subject to verification.
Delivery
Delivery Services:
- We deliver products using third-party delivery services. Delivery times and charges are detailed during checkout.
Delivery Address:
- Ensure the provided address is accurate. We are not liable for delays or failures caused by incorrect or incomplete delivery details.
Inspection:
- Please inspect your order upon delivery. Notify us of any discrepancies, damages, or missing items within 24 hours of receipt.
User Accounts
Account Creation:
- Users can create accounts to facilitate orders and track purchases. Ensure your login details remain confidential.
Account Termination:
- We reserve the right to suspend or terminate accounts that violate our terms or engage in fraudulent activities.
Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is the property of Mihilas Ceylon Pvt Ltd. Unauthorized use or reproduction is prohibited.
Limitation of Liability
We are not liable for:
- Indirect or consequential damages arising from the use of our website or products.
- Delays or failures caused by factors beyond our control, such as natural disasters or third-party delivery issues.
Governing Law
These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes will be subject to the jurisdiction of Sri Lankan courts.
Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on our website, and continued use constitutes acceptance of the revised terms.
Contact Us
For questions or concerns about these Terms and Conditions, contact us:
Mihilas Ceylon Pvt Ltd
Addredd: 720/2, Thalahena, Battaramulla, Colombo, Sri Lanka. 10120
Email: info@mihilas.lk
Phone: +94 70 100 5700
Website: https://www.mihilas.lk